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Kristen326
Participant
October 23, 2018
Question

Cannot Connect to OneDrive Account

  • October 23, 2018
  • 2 replies
  • 1219 views

Hello,

Since the last update, I can no longer login to my OneDrive account. When I click to add the account, I can type in my email address. Once I hit "Continue" the dialogue box opens for a few seconds then closes without allowing me the opportunity to finish logging in. I tried uninstalling and reinstalling but no luck. Any ideas would be greatly appreciated. I save everything to my OneDrive and really need this to be functional.

This topic has been closed for replies.

2 replies

Adorobat
Adorobat
Participating Frequently
December 18, 2018

Hi Kristen326,

As per the issue description mentioned above, you are unable to connect one drive account in reader, is that correct?

Try installing the latest patch for reader using "Check for updates" option under "Help" menu and check if that resolves the issue. You may also download updates from here: Adobe software and product updates

Reboot the machine after installing update and check.

Thanks,

Shivam

C
Ciara728
Participant
December 4, 2022

Hi, I have had the exact same problem as @Kristen326 and have tried what you suggested but it says that Acrobat is up to date. Do you have any other possible solutions? Thanks

A
abeggm92660278
Participant
November 30, 2018

Hi Kristen326, hi all

I have exactly the same problem since this morning and would be very interested in knowing what to do! !

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