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Participant
May 19, 2022
Answered

Cannot install Acrobat Reader DC

  • May 19, 2022
  • 2 replies
  • 822 views

When I click finish, it will said "did not install successfully". I click Start over and download the file again, and install again, but still not succesfully

 

This topic has been closed for replies.
Correct answer waihong.kong

Fixed by edit register

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot

change DisableRootAutoUpdate to 0

 

2 replies

waihong.kongAuthorCorrect answer
Participant
May 19, 2022

Fixed by edit register

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot

change DisableRootAutoUpdate to 0

 

Participant
October 15, 2022

Hello, I have the same problem in Windows 11. That register doesn't exist in my case, what can I do to solve it?

Participant
May 19, 2022

For more information

OS was Windows 10 Pro 21H2 64-bit. It was new install Windows, no any anti-virus was installed.