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Cannot install Acrobat Reader DC

Community Beginner ,
May 19, 2022 May 19, 2022

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reader_error.JPG

When I click finish, it will said "did not install successfully". I click Start over and download the file again, and install again, but still not succesfully

 

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Download and install

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correct answers 1 Correct answer

Community Beginner , May 19, 2022 May 19, 2022

Fixed by edit register

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot

change DisableRootAutoUpdate to 0

 

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Community Beginner ,
May 19, 2022 May 19, 2022

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OS was Windows 10 Pro 21H2 64-bit. It was new install Windows, no any anti-virus was installed.

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Community Beginner ,
May 19, 2022 May 19, 2022

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Fixed by edit register

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\AuthRoot

change DisableRootAutoUpdate to 0

 

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New Here ,
Oct 15, 2022 Oct 15, 2022

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Hello, I have the same problem in Windows 11. That register doesn't exist in my case, what can I do to solve it?

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