Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

cannot install Adobe Acrobat Reader DC.

New Here ,
Aug 08, 2017 Aug 08, 2017

I cannot install Adobe Acrobat Reader DC.The error is Installation Failed. Click "Finish" for further... I have tried it many times.

TOPICS
Download and install , General troubleshooting
43.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Aug 09, 2017 Aug 09, 2017

You can try using this tool to first remove all traces of Reader from your computer:

http://labs.adobe.com/downloads/acrobatcleaner.html

Then, you can download the version you want from

Adobe Acrobat Reader DC Install for all versions

After downloading, restart your computer and run the installer before doing anything else.

Translate
Community Expert ,
Aug 09, 2017 Aug 09, 2017
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 09, 2017 Aug 09, 2017

Mac or Win? OS version? From where are you downloading Reader?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 09, 2017 Aug 09, 2017

It's Window's 7 professional. I am downloading from here Adobe Acrobat Reader DC Install for all versions ​

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 09, 2017 Aug 09, 2017

You can try using this tool to first remove all traces of Reader from your computer:

http://labs.adobe.com/downloads/acrobatcleaner.html

Then, you can download the version you want from

Adobe Acrobat Reader DC Install for all versions

After downloading, restart your computer and run the installer before doing anything else.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 29, 2020 Apr 29, 2020

I downloaded and ran "AdobeAcroCleaner_DC2015, and restarted computer.

The message I get is: "The feature you are trying to use is on a network resource that is unailable."

I suspect this is hidden somewhere in the Windows registry.  How can I edit the this to be able to install a new version?

Can anyone help me?

 

Regards..George

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 23, 2020 Jun 23, 2020
LATEST

Delete the entire software and try again to install it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines