Cannot open PDF docs

[Guest]

I am trying to open PDF files posted by immigration Canada and when I click on their links I am told that Adobe Reader is out of date and requires version XI which I already have. What really throws me off is the fact that I am able to download half of the files (which require the same specs), while the other half are inaccessible. Does anyone have any recommendations?

[Bernd Alheit]

What browser do you use?

[Guest]

Chrome

[Guest]

To be specific, if you were to visit: http://www.cic.gc.ca/english/information/applications/work-students.asp

look under "This application package includes"

I am able to open:

• Document Checklist [IMM 5583] (PDF, NaN undefined) May 2014
  
• Use of a Representative [IMM 5476] (PDF, NaN undefined) March 2014
  

But not:

• Application to Change Conditions, Extend my Stay or Remain in Canada as a Worker [IMM 5710] (PDF, Na...June 2014
• Statutory Declaration of Common-Law Union [IMM 5409] (PDF, 47.92 KB) April 2004

Any suggestions you might have would be greatly appreciated!

[Bernd Alheit · Accepted solution]

The PDF viewer of Google Chrome can't display XFA forms. Enable the Adobe Reader plugin in Chrome or use another browser, like Internet Explorer.

[Guest]

Thank you very much for your help! You have made my day that much easier!

I hope you have a great afternoon!

[pwillener]

See also http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

[timb95097409]

I have the exact same problem and I'm using internet explorer!!  Every time I always get this message:

Please wait...

If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.

You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/products/acrobat/readstep2.html.

For more assistance with Adobe Reader visit http://www.adobe.com/support/products/ acrreader.html.

Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

but it never changes!!! I download it and the file comes up fine but when I start typing it crashes.  What's going on???

[pwillener]

What is your Reader version?

Do you use the Adobe/Acrobat Reader plugin, or some other PDF viewer on IE (e.g. the Windows 8 PDF viewer) ?

[timb95097409]

my Adobe reader is version 11.0.11 and I'm not sure about the second question…sorry I never really had this problem before, so I wouldn't know how to check

[timb95097409]

I also have a mac sorry I should have mentioned that before

[timb95097409]

ummm…and I'm dumb I meant I use Safari not internet explorer

[Bernd Alheit]

Apple Preview can't display XFA forms.

[timb95097409]

I fixed it and it's working perfectly fine now but I had to uninstall adobe reader and reinstall. I'm not sure why, it was the same version, but at least it works now

[Angela35386693gi36]

I keep having the same problem. First it was only this site but it has now extended to even other documents I was able to use before from other sources. It must have been one of the updates. Please help. 

[anabarbara25]

What adobe plug-in? Where can I get it and is it listed on Internet?

[AmraA]

PLEASE HELP ME.

I have similar problem with same site, cannot open pdf files and explanation is that my version is old.

Problem is, when I download Acrobat using link provided in explanation is says NEVER VERSION ALREADY INSTALLED.

I cannot find Acrobat anywhere in my computer to even check which version I have.

I am literary loosing my mind now since I have to submit this application soon.

Help. Thanks,