Cannot Open PDF Document Embedded in MS Word

Report · Jun 05, 2019

I have inserted a PDF file in MS Word file using the insert function as an icom (the link was not used). When I email this MS Word file to others,they cannot open the PDF document.

Report · Jul 25, 2019

Hi Stevepodleski,

We apologize for the delay in response to your query.

Since you have mentioned, that you have inserted the PDF within MS Word using insert function and now that inserted PDF is not opening when someone tries to open it.

There are couple of things that really needs to be checked. If you are still looking for the resolution, then you may try the following troubleshooting steps-

1. When you insert/attach a PDF file within any other file, then it opens fine at your end, because that file is locally available on your system. But when you sent it, the file patch will be missing.

1. Inserting a PDF to Word doc is an mechanism of MS Office application. Adobe has nothing to do with its workflow.

2. While opening PDF file, what is the error message comes up at the users end?

3. Do they have supporting application to view PDF? If yes, is it Adobe Reader DC?

Let us know if it still doesn't work

Thanks,
Akanchha

Report · May 19, 2022

The server application, source file, or item cannot be found. Make sure the application is properly installed, and that it has not been deleted, moved, or renamed.”

This is the error that we're getting.

Can somebody please help to fix this ASAP?