Cannot open PDF in Adobe Acrobat Reader DC

Report · Feb 20, 2017

I downloaded this app about 2 weeks ago and it worked well until yesterday, when it stopped opening any pdf docs (running Mac OS X 10.9.5 on a 2013 MacBook Pro). At first, I could still open pdf's within the app (File > Open), but now nothing seems to work. I have lots of pdfs that I've downloaded from a University website, and it's important to me that I be able to read them. Any thoughts on this?

Report · Feb 21, 2017

Hi irajan,

Could you please share the dot version of Adobe Acrobat Reader DC you are using on your system.

What happens when you try to open PDF's? Do you get any error message?

If yes, please share the screenshot of the error message.

Regards,

Meenakshi

Report · Jul 16, 2017

Hi Meenakshi

I found this thread whilst trying to resolve my issue. I pay for Adobe Acrobat and all was fine till a couple of weeks ago and now nothing opens at all and no error messages. Just NOTHING happens. Can you help at all?

Anne