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I
irajan
Participant
February 21, 2017
Question

Cannot open PDF in Adobe Acrobat Reader DC

  • February 21, 2017
  • 1 reply
  • 586 views

I downloaded this app about 2 weeks ago and it worked well until yesterday, when it stopped opening any pdf docs (running Mac OS X 10.9.5 on a 2013 MacBook Pro). At first, I could still open pdf's within the app (File > Open), but now nothing seems to work. I have lots of pdfs that I've downloaded from a University website, and it's important to me that I be able to read them. Any thoughts on this?

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    February 21, 2017

    Hi irajan,

    Could you please share the dot version of Adobe Acrobat Reader DC you are using on your system.

    What happens when you try to open PDF's? Do you get any error message?

    If yes, please share the screenshot of the error message.

    Regards,

    Meenakshi

    A
    annel61442249
    Participant
    July 16, 2017

    Hi Meenakshi

    I found this thread whilst trying to resolve my issue. I pay for Adobe Acrobat and all was fine till a couple of weeks ago and now nothing opens at all and no error messages. Just NOTHING happens. Can you help at all?

    Anne

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