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Cannot open some pdf files

New Here ,
Dec 31, 2020 Dec 31, 2020

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I'm trying to open and print some pdf files so I can do my year-end accounting work.  There are numerous files that I cannot open with any application.  When I go into Properties > Details  I see that the Attributes Property has a value of ALOM.  The files I can open have a value of AL.

 

Does anyone know what causes this to occur and if I can change it so that I can open the files?

 

I'm using Windows 10.

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General troubleshooting , Print , View PDF , Windows

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correct answers 1 Correct answer

LEGEND , Dec 31, 2020 Dec 31, 2020

I think this may be an offline file in OneDrive. I don't know how files come to be offline, or how you get them back.

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LEGEND ,
Dec 31, 2020 Dec 31, 2020

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I think this may be an offline file in OneDrive. I don't know how files come to be offline, or how you get them back.

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New Here ,
Jan 01, 2021 Jan 01, 2021

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Thanks for the response. It prompted me to search for solutions on how to
bring the files back "online". After trying a few things the one that
worked was doing a OneDrive reset.

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New Here ,
Jun 29, 2024 Jun 29, 2024

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Could someone help me with opening this file , please

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Adobe Employee ,
Jul 09, 2024 Jul 09, 2024

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Hi there,

 

Hope you are doing well and thanks for reaching out.

 

What happens when you try to open the file? Do you get any error message? If yes, please share the screenshot of the same for more clarity.

 

Also try to download the file to your computer and try to open it with MS Word and see if that helps.

 

~Amal

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