Cannot print PDF wireless after recent update

[ms24115303]

As the title says, I can't print anything wirelessly through PDF after the update. I've checked the default .pdf and it does say it's using the acrobat reader DC (which I've always had). Not sure if this help, but I'm in a business environment - maybe something trigger the adobe to protect itself? Unsure.

Thank you

[Vishal@PDF]

Hi ms24115303,

Can you please update what exactly is happening after your print? Any error dialog or any snapshot which you can share.

Also, please update the printer model/driver you are using?

Thanks,

Vishal

[ms24115303]

Nothing shows up on my printer, when i look at the what's printing icon it says 0 documents

[Mrraj]

Hi ms24115303,

Please help us with below information to reproduce the issue in-house:

1. Are you able to print on same wireless printer from different application like word, excel etc.

2. Please share the OS configuration and printer model/driver you are using.

Thanks,

Mridula

[ms24115303]

I actually got the PDF to print by uninstall both pdf and printer and reinstalling it. Now the problem is, I can't print from office application (words, excel etcetc). Unsure how to check show you the OS configuration, not really tech savy.