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Cannot quit adobe reader, can't restart computer without closing adobe reader

New Here ,
Jan 07, 2021 Jan 07, 2021

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I'm trying to download something on my computer that requires me to restart my computer. I can't restart my computer because adobe reader is open. It won't let me quit the application or delete. I cannot manually restart my computer because I get the same error message saying adobe is open and I can't quit it. I'm very frustrated!!!!!!

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Crash or freeze , General troubleshooting

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correct answers 1 Correct answer

Community Expert , Jan 08, 2021 Jan 08, 2021

Go to the Apple menu : Force to quit

Then kill the Acrobat Reader instance.

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New Here ,
Jan 07, 2021 Jan 07, 2021

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Oh I also have a macbook and version 10.10.5

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Community Expert ,
Jan 08, 2021 Jan 08, 2021

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Go to the Apple menu : Force to quit

Then kill the Acrobat Reader instance.

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New Here ,
Jun 29, 2024 Jun 29, 2024

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Thank you so much Jr Boulay, I had the same problem on a 2019 Macbook Pro and your suggestion helped me force quit of Adobe Acrobat Reader thus allowing me to shut down my laptop. Stay blessed.

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