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Cannot save pdf files in document cloud

New Here ,
Aug 01, 2018 Aug 01, 2018

My internet is working fine but whenever I try saving a pdf in adobe cloud, it shows this (red highlight):

OS: win7 64bit

I have a proxy setting which I have used to access the internet. Can anyone help me why I can't save files to the document cloud? Firewall access is provided and antivirus software has been set to give access to acrobat reader.

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correct answers 1 Correct answer

Community Expert , Aug 02, 2018 Aug 02, 2018

Can you access https://cloud.acrobat.com in a browser?

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Community Expert ,
Aug 02, 2018 Aug 02, 2018

Can you access https://cloud.acrobat.com in a browser?

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New Here ,
Aug 06, 2018 Aug 06, 2018

Yes I can.

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Community Expert ,
Aug 07, 2018 Aug 07, 2018
LATEST

You can upload the file their.

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