Cannot use PDF tools in desktop app, only online?

Forum|Forum|4 years ago
September 20, 2021
2 replies
1618 views

Hello! I am trying to combine PDFs in Reader (as I have done in the past) on my desktop app and it keeps telling me to try the 7-day trial. I can combine PDFs online through my account, but I need to have the ability to do it offline as well. Am I using the wrong app?

Edit and convert PDFs

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T

Test Screen Name

Legend

Why do you say you "should" be able to use the tools offline? What subscription do you have?

Acrobat Reader, I repeat, has NEVER done this. I have used every version of Reader since 1.0. Perhaps at one time you had a paid version of Acrobat installed, but did not realise it (perhaps it came from your company or with a scanner etc.).

T

Tricia5D2DAuthor

Participant

I have the Adobe Acrobat PDF Pack. Like I said, I can use the tools online but would like to use them on my desktop app. I have yet to find a solution.

Bernd Alheit

Community Expert

With this plan you can only combine PDF files online.

T

Test Screen Name

Legend

Yes, the wrong app. Reader has never done this. You need Acrobat Pro or Acrobat Standard.

T

Tricia5D2DAuthor

Participant

Does this mean I have to pay more to get the desktop app? I went to download Standard and it's not free to me. I don't understand since I am able to use all of the tools online and should be able to use them offline.

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