Cannot view pdf files in preview pane

New Here ,
Jan 27, 2022 Jan 27, 2022

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Recently I found that the preview plane of Windows File Explorer failed to show the whole pdf file when Adobe Acrobat Reader is set to be the default program for viewing pdf, instead showing a static thumbnail of the pdf with an Acrobat logo in the bottom right. The problem doesn't appear when other programs are set to be default. How can I solve this problem? I believe this may have something to do with a previous program (PDF-XChange Editor).

 

Preview pane with Acrobat Reader as default pdf viewer

34432cc5-2d8a-4b7c-a950-2b00a8407412.png

Preview pane with Microsoft Edge as default pdf viewer

preview.png

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General troubleshooting , How to , View PDF , Windows

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New Here ,
Apr 10, 2022 Apr 10, 2022

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Tried all that, but it never worked.  I found this article:  https://www.winhelponline.com/blog/enable-or-disable-thumbnail-preview-for-pdf-files/

which tessl you to install powertoys from microsoft, open the File Explorer add-ons, then make sure "Enable PDF (.pdf) preview.  That got me over the problem.

 

The source of my problem was I subcribed to the online acrobat pro, which hosed my prview ability anad when I removed it and cancelled my subscription, it hosed my acrobat reader install and kept forcing acrobat pro back in...  A whole mess that could not be resolved with the current downloads, so I found an old copy of  the reader msi file and installed that.  Presto! all fixed!

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