Cant open Acrobat reader DC

[Darcey Dancer]

HI When trying to open Acrobat Reader I just get this message can anyone help

[jmsbaseuppl]

Same here - did you find a solution?

[Amal.]

Hi All

We are sorry for the delay in response and the trouble caused.  As described the application is not opening.

Please try the following steps and see if that works 

• Remove the application using the Acrobat Cleaner Tool (https://labs.adobe.com/downloads/acrobatcleaner.html)
• Reboot the computer
• Reinstall the application using the link (https://helpx.adobe.com/in/download-install/kb/acrobat-downloads.html)

If it still doesn't work, please try to create a new test user profile with full admin rights or enable the root account in Mac (https://support.apple.com/en-us/HT204012) and try installing the application there and check.

Let us know how it goes

Regards

Amal