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CGetSigningParams-3878

Khawar Pasha
New Here ,
Apr 16, 2017 Apr 16, 2017

After the latest update for Adobe Reader DC (April-2017) I am unable to add PDF Image in order to customize Signature Certificate Appearance.

When I try I get following error:-

Unknown error

Support Information: CGetSigningParams-3878

Kindly advise

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correct answers 1 Correct answer

ManishPali Adobe Employee
Adobe Employee , Apr 16, 2017 Apr 16, 2017

Sorry for the inconvenience. We are aware of this problem and working on the fix meanwhile you could switch on to old Signing UI using following steps as a workaround.

  1. Launch Adobe Reader
  2. Select Edit -> Preferences...
  3. Select "Signatures" from Categories
  4. Click "More..." button on Creation & Appearance block
  5. Uncheck "Use modern user interface for signing and Digital ID configuration"
  6. Click "OK" button and then again click "OK" button on Preference dialog
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ManishPali Adobe Employee
Adobe Employee ,
Apr 16, 2017 Apr 16, 2017
LATEST

Sorry for the inconvenience. We are aware of this problem and working on the fix meanwhile you could switch on to old Signing UI using following steps as a workaround.

  1. Launch Adobe Reader
  2. Select Edit -> Preferences...
  3. Select "Signatures" from Categories
  4. Click "More..." button on Creation & Appearance block
  5. Uncheck "Use modern user interface for signing and Digital ID configuration"
  6. Click "OK" button and then again click "OK" button on Preference dialog
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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