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brock93257
Participant
November 26, 2019
Answered

Changed my Adobe Password for Document Cloud on My iPhone now I cannot login with my computer.

  • November 26, 2019
  • 1 reply
  • 377 views

When I try to login wiAcrobat Reader DC on my computer it says no account associated with email address

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Correct answer Amal.

Hi there,

 

We are sorry for the trouble. As described above, you are getting the error ' No account associated with the email address' when trying to login on your computer 

 

Please try the steps provided in the help article here (https://helpx.adobe.com/acrobat/kb/no-account-associated-with-the-email-address.html) and see if that works.

 

Let us know how it goes

 

Regards

Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
November 27, 2019

Hi there,

 

We are sorry for the trouble. As described above, you are getting the error ' No account associated with the email address' when trying to login on your computer 

 

Please try the steps provided in the help article here (https://helpx.adobe.com/acrobat/kb/no-account-associated-with-the-email-address.html) and see if that works.

 

Let us know how it goes

 

Regards

Amal

    B
    brock93257Author
    Participant
    November 27, 2019
    I am not using Internet Explorer I am trying to login to my Document Cloud via Acrobat Reader DC
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