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changing password

Participant ,
Jul 29, 2017 Jul 29, 2017

How the heck do i change my password here. have been looking around and it is not easy to find. Please let me know. thanks.

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correct answers 1 Correct answer

Participant , Aug 05, 2017 Aug 05, 2017

Ok, so i figured out the answer and this is what i probably should've been told:

I need to sign out.  So i click on that down arrow next to what could be my photo here.  Then i choose sign out. That takes me to the sign in screen. I think i can change the password there.

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LEGEND ,
Jul 29, 2017 Jul 29, 2017

See Manage your Adobe Account here: Manage your Creative Cloud membership

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Adobe Employee ,
Jul 29, 2017 Jul 29, 2017

Hi GmoProA,

Sorry to hear you are struggling with it.

Could you please confirm which password you are referring and willing to change?

Is it your Adobe account's password or Document Cloud's account password (however, both are same)?

You may follow the steps suggested in help document-Adobe ID account and sign-in troubleshooting this would help you resetting your password for Adobe account.

And if you are referring to something else, then please elaborate a bit more for better understanding.

Regards,

Akanchha 

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Participant ,
Aug 05, 2017 Aug 05, 2017

Adobe password here.  I tried all the selections and cannot find a way to do it here.

Please let me know how to do it.  It is not easy. Provide instructions please.

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Participant ,
Aug 05, 2017 Aug 05, 2017

So if i dont have that link there, how do i get to my Adobe ID account? What is the site address?? Please provide that.

How do i get there from the forum site? or does the forum site have nothing to do with the Adobe sign on page?

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Participant ,
Aug 05, 2017 Aug 05, 2017

Ok, so i figured out the answer and this is what i probably should've been told:

I need to sign out.  So i click on that down arrow next to what could be my photo here.  Then i choose sign out. That takes me to the sign in screen. I think i can change the password there.

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Adobe Employee ,
Aug 06, 2017 Aug 06, 2017

Sorry for the delay in response.

Glad to hear that you have figured out and managed to reset the password.

Without complete information where exactly you are trying to reset the password it wasn't clear whether you are Signed In or not. Otherwise we would have given that step at the very first place.

Let us know if there is any further assistance is required.

-Akanchha

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New Here ,
Jul 06, 2018 Jul 06, 2018

Hi Akki_24,

How does someone change the password the Adobe_ID account?

thanks

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LEGEND ,
Jul 06, 2018 Jul 06, 2018
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Ok folks. I'm locking this down. This is the forum for Adobe Reader. If you have issues with the forums themselves, please visit the forum comments section. Thanks.

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New Here ,
Oct 20, 2017 Oct 20, 2017

I have also been going round in circles trying to find the option to change my password. This should be far more obvious to the user.

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Community Beginner ,
Nov 02, 2017 Nov 02, 2017

Wow.  I am having the same problem.  There is a help document explaining how to change your password and it is wildly inaccurate. 

Thanks for finding the real answer for us.  No wonder Adobe had a data breech.  They need to up their game.

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