Chinese Character can not display correct after lastest acrobat reader update 2023.003.20269

[kajirouji]

When add signature and add text, the Chinese Character display is correct. After save and reopen the pdf, the chinese character cannot display. Look like the signature text use differnet font which not support .

System with latest font pack and we test on english / traditional edition with font pack, the problem not fix. 

On perference setting change language left to right and enable support hkcsc also not work 

exam the register font at registry also all correct

[AkanchhaS]

Hi @kajirouji 

Thanks for reporting this to us.

This is a known issue, and it has already been under discussion. Our engineering team is working on the fix; a bug has been logged.

As soon as we hear an update from them will keep you posted.

Thanks,

Akanchha 

[Brandy Wang]

https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousaug2023qfe....

[Vinod Dobhal · Accepted solution]

Hi All,

The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

Thanks,

Vinod

[stam318604413s50]

It seems I can write chinese charactor and save it correctly now.

However, I want to view my previous documents. All of them becomes square blocks. Please advise. Thanks!

[Sx33070986qm3g]

I have upgraded to the latest version 2023.006.20360. My OS is macOS Sonoma V14.0. However, the chinese characters are still uneble to be displayed properly. Could you please tell how to fix it? Thank you!