• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
17

Chinese Character can not display correct after lastest acrobat reader update 2023.003.20269

Community Beginner ,
Aug 15, 2023 Aug 15, 2023

Copy link to clipboard

Copied

When add signature and add text, the Chinese Character display is correct. After save and reopen the pdf, the chinese character cannot display. Look like the signature text use differnet font which not support .

 

System with latest font pack and we test on english / traditional edition with font pack, the problem not fix. 

On perference setting change language left to right and enable support hkcsc also not work 

 

exam the register font at registry also all correct

 

signature text.JPGdisplay chinese missing.JPG

TOPICS
View PDF , Windows

Views

1.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 23, 2023 Aug 23, 2023

Hi All,

 

The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

 

Thanks,

Vinod

Votes

Translate

Translate
Adobe Employee ,
Aug 17, 2023 Aug 17, 2023

Copy link to clipboard

Copied

Hi @kajirouji 

 

Thanks for reporting this to us.

 

This is a known issue, and it has already been under discussion. Our engineering team is working on the fix; a bug has been logged.

As soon as we hear an update from them will keep you posted.

 

Thanks,

Akanchha 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

Copy link to clipboard

Copied

Hi All,

 

The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

 

Thanks,

Vinod

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 24, 2023 Aug 24, 2023

Copy link to clipboard

Copied

It seems I can write chinese charactor and save it correctly now.

 

However, I want to view my previous documents. All of them becomes square blocks. Please advise. Thanks!

 

stam318604413s50_0-1692863235134.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 20, 2023 Oct 20, 2023

Copy link to clipboard

Copied

LATEST

I have upgraded to the latest version 2023.006.20360. My OS is macOS Sonoma V14.0. However, the chinese characters are still uneble to be displayed properly. Could you please tell how to fix it? Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines