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Chinse character always garbled in the comment section

New Here ,
Mar 21, 2022 Mar 21, 2022

Our firm always with some docs handled by Nitro Pro. When people have ever added Chinese comments in the call out of Nitro Pro, it will display as garbled in Acrobat Reader. Hope this could be solved?

Attached a sample for troubleshooting. Thanks.

TikHin23679207allc_0-1647858528168.png

 

TOPICS
Comment markup and annotate
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LEGEND ,
Mar 21, 2022 Mar 21, 2022

It seems one of the two apps is doing this wrong. Part of the challenge is to find which app is wrong. What does the sample show? I don't see anything garbled in the screen shot. I see two yellow boxes, one with Latin characters and one with what may be Kanji. 

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New Here ,
Mar 21, 2022 Mar 21, 2022

Hi,

If you look at it carefully. What is shown on the page itself is not equal to the comment section. Obviously, the comment section is garbled. I would say Abode should do something. If it can display the text correctly in one place, should be able to do it in another as well.

TikHin23679207allc_1-1647928957034.png

 

 

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New Here ,
Mar 28, 2022 Mar 28, 2022

Anyone knows please?

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New Here ,
Apr 18, 2022 Apr 18, 2022

Hi mate, do you have any more finding? Appreciate for your help.

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New Here ,
May 11, 2022 May 11, 2022
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That's it? Does anyone have a similar issue?

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