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allane26175835
allane26175835
New Participant
March 20, 2018
Answered

CIDFont+F1 issue

  • March 20, 2018
  • 15 replies
  • 608151 views

I have received a PDF file as an attachment to an email and can open and view and print it from within the email but when I save the file to my computer and then try to open the file I get an error message saying that CIDFont+F1 cannot be created or found.  The file opens but the text is just displayed as a series of dots.

I have confirmed that I am using the most current version of Adobe Reader.

Any advice on what the problem might be and how to resolve would be appreciated.

    Correct answer terriemcl

    Just had the same problem.

    I opened the pdf in Preview then exported as PDF.

    Perfect usable file!!

    15 replies

    Show previous replies
    F
    fy5E16
    New Participant
    May 9, 2021

    Try Roboto font instead of CID fonts.

    JimC@TTPHCC
    JimC@TTPHCC
    New Participant
    December 9, 2020

    I have the same problem just now. Neither Arial or Times New Roman is the font as I can see in the preview...

      terriemcl
      terriemclCorrect answer
      New Participant
      December 10, 2020

      Just had the same problem.

      I opened the pdf in Preview then exported as PDF.

      Perfect usable file!!

        C
        CHRISTINE5CC5
        New Participant
        April 23, 2021

        This worked... opening in preview and exporting as PDF. THanks

          S
          sunilcadd
          New Participant
          June 12, 2020

          Use "Times New Roman" family fonts in place of f1(times new roman regular), f2 (times new roman bold), 

            A
            Antonia Alice28775460m5gh
            New Participant
            March 7, 2025

            Thank you!!!

            S
            Shahir Salehi
            New Participant
            May 23, 2019

            That is an exporting problem. I mean some software or online programs when they export the PDFs they cant decode the font.

            That is why you are getting that problem.

            The font CIDFont+F1 is Arial (blod) and CIDFont+F2 is Arial (Regular)

              R
              rdesousa-nibs
              New Participant
              July 9, 2019

              Just in case, on the files I got with a similar issue F1 was mapped to Arial and F2 was Arial Bold.

                L
                lin loves nature
                New Participant
                March 12, 2025

                This is super helpful and Arial was the font I was looking for. However, as others have mentioned this may not be the case for other files as these are generic given names to missing fonts, so, how did you "map" them? Thank you!

                  W
                  wesamb33352848
                  New Participant
                  May 30, 2018

                  i have the same issue, is there any solution?

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