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A
Anonymous
July 10, 2020
Question

Clicking on text in Adobe Acrobat document causes screen to blur and turn to gibberish

  • July 10, 2020
  • 1 reply
  • 960 views

I am using Adobe Acrobat Reader DC and am now suddenly having trouble trying to complete a fillable PDF document. When I scroll through the document or attempt to enter text, the screen changes color and the text becomes gibberish (see screen shot). I have uninstalled and reinstalled Adobe Acrobat Reader and checked for updates.

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1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 10, 2020

Hi there

 

We are sorry for the trouble. As described the screen turns gibberish on clicking to the text in the PDF.

 

Please refer to the steps provided in the similar discussion https://community.adobe.com/t5/acrobat-reader/screen-turns-to-black-and-white-dots-using-adobe-acrobat-reader-dc-19-21-20049/td-p/10750278?page=1 and see if that works for you.

 

Keep us potsed with the results

 

Regards

Amal

 

A
Anonymous
July 11, 2020

Amal,

 

I am still having an issue. I tried running the troubleshooting program with Windows 7 and no luck. By the way, I have a Lenovo Ideapad 3 and the issue is happening with all PDF documents.

 

Hayley

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