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IssueWhile creating a Digital ID in Adobe Reader, clicking "Configure Digital ID" displays a black overlay but not a dialog box.
The article discusses an issue with Adobe Acrobat Reader where clicking "Configure Digital ID" does not open the expected dialogue box.
Environment: Windows 7, 10
If you encounter this issue, follow this step to resolve it:
Allowing Adobe Reader in the Avecto software solves the issue. After that, the dialog box is displayed as per the expectation.
It happens because Avecto Defendpoint (https://www.avecto.com/) blocks the dialog box.
Following these steps, you can resolve the issue with Adobe Acrobat Reader and open the expected dialogue box when configuring a Digital ID.
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