Clipping with Copy/Paste Inconsistent

[Guest]

When I use the clipping feature of Acrobat Reader DC to clip something from a PDF file and paste it into a Word document, sometimes the pasted in object is distorted and sometimes it appears just as it did in the PDF.  Does anyone know why?  I can use the built-in Windows 10 Snip & Sketch application to do the clip copy/paste and it always work just fine.  It would just be more convenient if the Acrobat clip copy was always good to paste into Word.

[Nancy OShea]

Moved from Adobe Creative Cloud to Acrobat Reader .

[Amal. · Accepted solution]

Hi Nick,

Apologies for the trouble caused, as described above you are experiencing issues while copy and pasting from Adobe Reader, Correct?

What is the dot version installed? To check the version of the application please refer to the link  - Identify the product and its version for Acrobat and Reader DC

Please update the application to the latest version 19.012.20036. Go to Help > Check for Updates. To know more about the latest version available, please refer to the link - DC Release Notes — Release Notes for Acrobat DC Products​

You may also refer to the help article in the link - Copy content from PDFs, Adobe Reader

Let us know if that works for you.

Regards

Amal

[Guest]

Amal,

Thanks for your input.

I do have the latest version, but the article "Copy Contents from PDFs, Adobe Reader" was very helpful.  I experience the problem when I would scan in a page from a book and then open that scan file.  The clipping tool would appear without my having to specifically choose "Take a Snapshot".  When I used that tool to select an area, some buttons would appear, one of which was "Copy."  I would select that button and then paste the selection into Word.  But often the pasted version would be distorted (compressed horizontally).  However, after reading the article and learning there was a specific "Take a Snapshot" tool, I tried that and the pasted copy was undistorted.  I will use that method from now on.

Thanks again,

Nick

[Abambo]

nick1941  wrote

I do have the latest version, (...)

Please give still the dot version as the "latest" for you does not exactly mean the latest for others. Also with time, this will change and the "latest" will not be true anymore. You can do so by clicking "Help-->About Adobe Acrobat Reader..."

[Guest]

I didn't specify the version number because it was already shown in the thread (reply from AmalJ), but to repeat the version number is 2019.012.20036.

[Abambo]

Sorry, I didn't read that and was not aware that you were referring to that version.