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Como puedo descargar Adobe Reader 8 o posterior en mi PC si ya tengo instalado el Adobe Acrobat Pro?

New Here ,
Mar 09, 2023 Mar 09, 2023

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He intentado instalar el Adobe Reader varias veces, pero no finaliza la instalación y me sale un mensaje de que ya tengo instalado el Adobe Acrobat Pro,

Sin embargo, con el Adobe Reader de ese Adobe Acrobat no puedo visualizar unos ficheros que me han enviado, en los cuales me pone que para verlos tengo que tener instalado Adobe Reader 8 o posterior.

He llamado al Servicio de Attn. al Cliente de Adobe Acrobat Pro y me dicen que tengo que contactar con el Servicio de Ayuda del Acrobat Reader.

Por favor, necesito que me contesten a la mayor brevedad.

Gracias.

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Download and install , PDF forms , View PDF

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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"However, with the Adobe Reader of that Adobe Acrobat I can not view some files that have been sent to me, in which it puts me that to see them I have to have Adobe Reader 8 or later installed."

 

Does you view this files in a web browser?

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Adobe Employee ,
Mar 09, 2023 Mar 09, 2023

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Hi @Anajoi 

 

If you are getting this message while viewing a pdf in a browser, you are most likely trying to open a Dynamic XFA (XML Form Architecture) PDF. To view such pdf documents, we recommend you to download the file locally and open it either in Adobe Reader or Adobe Acrobat.

 

Please read this help article for more details: Click here 

 

Thanks,

Akanchha

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Community Expert ,
Mar 10, 2023 Mar 10, 2023

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Acrobat can view any file Reader can. If you have the former you don't need the latter.

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