Copy Paste doesn't work - Citrix Viewer

[Douglas5C3F]

Hello, when I paste from Reader into Citrix viewer, the text pasted doesn't match with the original. It appears strange characters. Any idea how to solve? Ps.: If I paste to "Pages/Mac"and then copy/paste to Citrix viewer, it works.

[Ria Tagra]

Hi @Douglas5C3F 

We apologize for the delay in response to your query.

Try repairing the installation, if that doesn't work then you might need to try uninstalling and reinstalling the application using cleaner tool.

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Download the application through - Adobe Acrobat Reader DC Install for all versions

Refer to the related thread and see if any of the solution provided works for you.

Adobe Acrobat "There was an error while copying to the Clipboard. An internal error occurred."

Regards,

Ria