Copy Paste problem, Windows 10, Acrobat DC

[tonyr720525]

Just upgraded to Windows 10 and using Acrobat DC.

On a pdf that I can copy/paste using MS Edge (Copying is allowed in Security) I get the following error when I try to copy in Acrobat DC (I prefer to use this).

"There was an error while copying to the Clipboard. An internal error occurred."

I did a repair installation but still have the same error.

Thanks for your help.

[AkanchhaS · Accepted solution]

Hi Tonyr,

We apologize for the delay in response to your query.

As shared above, the error message appears only when you copy the content using Acrobat DC. It didn't work after repairing the installation, then might need to try uninstalling and reinstalling the application using cleaner tool.

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Download the application through - Adobe Acrobat Reader DC Install for all versions

Refer to the related thread and see if any of the solution provided works for you.

Adobe Acrobat "There was an error while copying to the Clipboard. An internal error occurred."

Regards,

Akanchha