Copying in files does not work.

Report · Jun 26, 2023

Dobrý den. Mám problém s kopírováním z jakéhokoli otevřeného souboru pdf. Vždy se objeví hláška: "Při kopírování do schránky se vyskytla chyba. Vyskytla se interní chyba". Co s tím? Přeinstalování nepomohlo. Děkuji.

Report · Jun 28, 2023

Hi Hana30723092wno3,

Thank you for reaching out.

Ensure that you have updated the application to the latest version.

As you already tried reinstalling, try reinstalling the application using the following steps:
Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
Reboot the machine
Install Adobe Acrobat Reader from the following page: https://get.adobe.com/reader/enterprise/.

If the above steps do not help, please confirm if the issue occurs with a particular PDF or with all.

Share the screen recording of the workflow and the screenshot of the error message.

Share Acrobat and OS version numbers.

Thanks,

Meenakshi