Skip to main content
samc53654985
samc53654985
Participant
May 23, 2019
Answered

Ctrl + C not working in Reader

  • May 23, 2019
  • 5 replies
  • 21173 views

I suddenly can't copy text using Ctrl + C from Adobe Reader now. This has always worked well but now I am forced to right click to be able to copy. Affecting documents that aren't secured. Help please.

      Correct answer Hypergalaktisch

      Same Issue here, new Windows 11 installation, new Reader installation, STR + C not working.


      This one fixed it for me

      5 replies

      T
      TomOnABudget
      Participant
      December 3, 2023

      It's 2023 and this problem still exists?
      Adobe, what on earth is his? This seriously breaks the software for Desktop users.

        S
        SueB3
        Participant
        January 24, 2020

        Comments. I have a 40-page guide and I am trying to paste a text box at the top of each page. I have done this before and it is quick if I am just strolling and ctrl-ving! But to have to create a new text box on each page and then paste in the text takes longer. Not a huge deal but I used to be able to do it. Thanks.

          S
          SueB3
          Participant
          January 24, 2020

          I can't copy and paste text boxes with ctrl c ctrl v either, even though I was able to a few months ago. (I am able to copy text within a text box and paste it into a new text box I create, but I can't copy and paste the whole text box.) I am using Adobe Reader version 2019.012.20040. Please help! Thanks very much!

            Bernd Alheit
            Community Expert
            Bernd AlheitCommunity Expert
            Community Expert
            January 24, 2020

            What kind of text boxes? Form fields? Comments?

            AnandSri
            AnandSri
            Legend
            May 24, 2019

            Hey Sam,

            I am sorry for the trouble you had, are you experiencing this issue with all the PDF file or is it specific to one PDF through which you are not able to copy the content?

            Are you trying to access the PDF file from a network/shared drive or is it stored locally?

            If it is stored on a network or shared drive, then whitelist the path in Adobe Reader's Preferences from Edit>Preferences>Security(Enhanced)>Click on Add file and then Add folder Path and add the location and the file>Click OK, restart the application and the computer and try copying any content using Ctrl + C.

            If it is specific to one PDF file, then is it possible to share the file with us so that we can try to replicate this at our end? Share the file through private message only How Do I Send  Private Message | Adobe Community

            Thanks,

            Anand Sri.

              AkanchhaS8194121
              AkanchhaS8194121
              Legend
              May 23, 2019

              Hi Samc,

              Sorry to hear about the trouble.

              As mentioned, you have not been able to copy any text using the keyword shortcut Ctrl+C but its working with right click and copy. Have you applied any changes recently? Like installing the Reader update or windows update?

              • Would you mind sharing the exact version of Adobe Reader you are working on? Open Reader>Help>about Adobe Reader.

              https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

              • For testing, You may check with a different PDF, it could be a possibility that its an document specific issue.
              • If you have got the latest version 2019.012.20034 already installed, then as a workaround try Adobe Reader>Edit>Preferences>Security (Enhanced)>disable "Protected View">Ok

              Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.

              Let us know the more details.

              Thanks,

              Akanchha

              samc53654985
              samc53654985Author
              Participant
              May 23, 2019

              Thanks Akanchha

              I am running the current version, but turning off protected view has fixed the problem. Do you know whether a fix will be rolled out for this in the future?

              Sam

              Amal.
              Amal.
              Legend
              May 8, 2024

              Still a problem, May 2024. I just received a new Lenovo ThinkPad work laptop. At some point the same pdf that I've worked with monthly on multiple different PC's now cannot Ctrl-C on the new laptop. I'm going to check the Protected Mode, but there's a good chance my work laptop won't allow it to be turned off for security reasons. There has to be away to keep Protected Mode without disabling the Ctrl-C function! Please Adobe... Please fix this. 


              Hi there 
               
              Hope you are doing well and sorry to hear that
               
              Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
               
              What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20736 installed. Go to Help > Check for updates and reboot the computer once.
               
              Also try to repair the installation from the help menu (Win Only) and see if that works.
               
              Please try to reset the Acrobat preferences as described here https://adobe.ly/4dqePpH
               
              You may also try to create a new test user profile with full admin rights in Win and try using the application there and check.

               

              ~Amal

              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices