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sharong96314150
sharong96314150
Participant
November 6, 2016
Answered

Cursor got frozen when downloading Adobe Reader XI

  • November 6, 2016
  • 2 replies
  • 690 views

When I try to download Adobe Reader 11.0 version my curser freezes at the second stop of downloading so it will not initialize. I cannot click on run or save or anything as my cursor is frozen.  What is causing this?

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi sharong96314150​,

    Try downloading Reader XI from here: Adobe - Adobe Acrobat Reader DC Distribution  (choose operating system, language, and version accordingly) ,

    Could you please let me know the Operating System installed on the machine- Windows/Mac?

    2 replies

    sharong96314150
    sharong96314150Author
    Participant
    November 15, 2016

    I have a PC with Windows 7 Professional operating system.

    Adorobat
    Community Manager
    AdorobatCommunity ManagerCorrect answer
    Community Manager
    November 11, 2016

    Hi sharong96314150​,

    Try downloading Reader XI from here: Adobe - Adobe Acrobat Reader DC Distribution  (choose operating system, language, and version accordingly) ,

    Could you please let me know the Operating System installed on the machine- Windows/Mac?

    sharong96314150
    sharong96314150Author
    Participant
    November 15, 2016

    Thank you. I seem to have been able to install Adobe with your link provided.

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