Cursor got frozen when downloading Adobe Reader XI

[sharong96314150]

When I try to download Adobe Reader 11.0 version my curser freezes at the second stop of downloading so it will not initialize. I cannot click on run or save or anything as my cursor is frozen.  What is causing this?

[Adorobat · Accepted solution]

Hi sharong96314150​,

Try downloading Reader XI from here: Adobe - Adobe Acrobat Reader DC Distribution  (choose operating system, language, and version accordingly) ,

Could you please let me know the Operating System installed on the machine- Windows/Mac?

[sharong96314150]

Thank you. I seem to have been able to install Adobe with your link provided.

[sharong96314150]

Thank you. I seem to have been able to install Adobe update with the link you provided.

[Adorobat]

Glad to know that the issue has been resolved.

Cheers!

[sharong96314150]

I have a PC with Windows 7 Professional operating system.