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Dark gray area showing pdf

New Here ,
Jul 06, 2021 Jul 06, 2021

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Hi

I am having trouble showing a PDF file using Acrobat Reader DC.

I am using 'Display PDF in browser' to show the PDF doc.

Sometimes it works fine (screen print 2) and sometimes not (screen print 1).

On screen print no. 1 there is a dark gray area which occurs randomly (both position and size of area) 

Any ideas ?

Regards

 

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PDF and browsers , View PDF , Windows

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Community Expert ,
Jul 06, 2021 Jul 06, 2021

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What happens when you open the file in Acrobat Reader?

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New Here ,
Jul 06, 2021 Jul 06, 2021

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That works every time.

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New Here ,
Jul 08, 2021 Jul 08, 2021

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Hello again

I have now downgraded Acrobat Reader. The problem seems to come in version 10.1.5. Verion 10.1.4 works fine !

/Henrik

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Community Expert ,
Jul 08, 2021 Jul 08, 2021

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Both versions are very old.

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New Here ,
Jul 08, 2021 Jul 08, 2021

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It was necesary because version DC and 11 does not work.

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