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A
Anonymous
May 16, 2019
Answered

Default for "Who needs to fill and sign first?"

  • May 16, 2019
  • 9 replies
  • 9346 views

Seems like a new update to the reader now has a new window when clicking the "fill and sign".

As shown on this help page (which was last updated May 14), when clicking the fill- and sign button, the reader will prompt you "Who needs to fill and sign first?" with two option to choose from "Me" and "Others" (see photo below)

As the majority of the forms I "fill and sign" requires only the "me" option, I want to set it as the default option and, when/if I need to change it, I should be able to select it...

Any help on this?

fill-n-sign-home.png

      This topic has been closed for replies.
      Correct answer benb42301545

      I've been getting reports that a signature shortcut button is now available on the toolbar when opening a PDF. This allows you to sign the document with one click which is actually better than it used to be before the nag screen was implemented.

      I've been using this and it has effectively solved the problem reported by the OP; now I have one less click per document instead of one more. I'll take it!

      9 replies

      mosesh1979
      mosesh1979
      Participant
      July 22, 2019

      Please remove extra step or have settings updated so we can default to "ME" only.

        benb42301545
        benb42301545Correct answer
        Participant
        July 17, 2019

        I've been getting reports that a signature shortcut button is now available on the toolbar when opening a PDF. This allows you to sign the document with one click which is actually better than it used to be before the nag screen was implemented.

        I've been using this and it has effectively solved the problem reported by the OP; now I have one less click per document instead of one more. I'll take it!

          C
          clintonAEMC
          Inspiring
          July 17, 2019

          Thank you benb42301545​ for the workaround!  It has been the most useful answer on this thread yet.

            F
            featurebox
            Participant
            June 20, 2019

            I wonder in how many cases people want others to sign first before they sign themselves.

            For this small minority Adobe decides to facilitate life at the expense of a vast majority who is not happy with this feature.

            Please remove this annoying obtrusive unnecessary window at the earliest.

              kathyb38612632
              kathyb38612632
              Participant
              May 27, 2019

              Seriously, we need an update to fix the settings for this. There should be some view setting to turn off asking "who needs to fill and sign first?". My small business bought Adobe Acrobat Pro DC subscription for each employee so they could easily open and sign documents with a couple clicks  - in fact we were just about to upgrade to a business account with more features and apps - but really we can't be doing an extra click for hundreds of pdfs opened and signed a day across the company.

              We are now looking at easier to use PDF editors with signing capabilities, however I am very hopeful Adobe will fix this issue. What was wrong with the send for signature AND fill and sign (one is obviously for me to fill out forms and the other is to send forms) - they are completely separate services

                ronb74390883
                ronb74390883
                Participant
                May 22, 2019

                Adobe, please leave well enough alone! I would even pay for a simplified version of Acrobat DC that I can select only the features I need.

                That's just my take!

                  S
                  Seriende
                  Participant
                  May 21, 2019

                  I've made an account solely to add my view on this, in the hope that the staff will see this. My work involves me signing 70-100 pdfs with the fill and sign function in a day. This extra click is absolutely infuriating when the goal is to just get through the forms quickly.

                  Not to mention that if a person is opening a pdf and hitting 'fill and sign,' it's a pretty easy conclusion to draw that maybe, just /maybe/ they want to fill and sign it personally? You can't just decide the preferential function on the users behalf... That's not what we want.

                  I'd love some form of resolution to this. It's causing a very real, very frustrating headache.

                  Please add some way of selecting a default.

                    L
                    lynt25475792
                    Participant
                    May 31, 2019

                    I so agree. Hope they get a fix very soon. I have the same issues at work.

                      L
                      lokis41257803
                      Participant
                      May 20, 2019

                      Looking forward to a resolution as well.  I have never used the "send for signature" function, and I never intend to use it.  Please stop adding steps to my workflow every time there's an update.

                        N
                        NSFW_Harold
                        Participant
                        May 17, 2019

                        Agreed, what a nuisance.  I understand wanting to expose new features through discovery, but FFS, please make this configurable so I don't have to add yet another unnecessary click to my workflow.

                          A
                          Anonymous
                          May 16, 2019

                          I'm having the same issue.  I never use the send features within acrobat, it is sent to others with a different system.  It claims to make it a more unified experience, however it is just an additional click each time.  Can we disable this screen and just move directly to the fill and sign - like it was before the update?

                            AnandSri
                            Community Manager
                            AnandSriCommunity Manager
                            Community Manager
                            May 16, 2019

                            Hi All,

                            Fill and Sign and Adobe Sign (formerly known as Send for Signature) are now consolidated into a single Sign tool where you can either fill & sign a document or get a document signed from others. It includes a simplified experience that asks you who needs to fill and sign first: you or others and then walks you through the steps to complete the task. It's the one place for all your form filling and signature needs. For detailed information, you may refer to the article What's new in Adobe Acrobat DC

                            This is designed behavior, I will check with the team and will share an update soon.

                            Thanks for your time and patience on this.

                            Regards,

                            Anand Sri.

                            S
                            shimshonr88650627
                            Participating Frequently
                            May 16, 2019

                            But a person that never uses one or the other feature, should not have to go through this "new" windows...

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