Copy link to clipboard
Copied
Itried to delete acrobat reader in the usual manner and sending the program into the garbage bin. I downloaded reader XI again and each time I try to install it the system tells me that there is a newer version already in the installation location. And the process is terminated.
How can I eliminate this problem?
Copy link to clipboard
Copied
Hi héctorrnolnar,
Once you trash the Reader DC setup, you may clean up the trash and delete the preference mentioned on this thread: How to reset Preference settings in Acrobat.
Then restart the machine once and try again.
Let us know if that helps.
-Tariq Dar.
Copy link to clipboard
Copied
Mac or Windows?