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Digital signature issue

New Here ,
Jan 16, 2024 Jan 16, 2024

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I am affixing the digital signature in a pdf document. I affix the signature and then go to click the "sign" button and it doesn't move beyond this.  I was using it since yesterday without a problem and only since yesterday this issue has arisen. I have contacted the digital signature provider and they have said it is an adobe pdf issue and not a DSC issue. Any suggestions would be welcome on how to address this. 

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General troubleshooting , View PDF

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Adobe Employee ,
Jan 17, 2024 Jan 17, 2024

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Hi Christina

 

Which OS and Acrobat version you are using ? Is this specific to pdf ? Can you please share the pdf you are getting issue with?

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