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Display Name Not Updating

Community Beginner ,
Apr 23, 2024 Apr 23, 2024

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I recently changed my display name, however it is not updating when I create new posts. 

 

When I check my display name in account management, it shows the updated display name of which I have updated to. There is a discrepency between the display name Ive chosen and what is shown in my posts however.

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Adobe Employee ,
Jun 03, 2024 Jun 03, 2024

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Hi Larry S..,

 

Thank you for reaching out, and sorry about the delay in response.

 

If you are referring to a comment as a post here, please  use the following steps:

- Right-click on any comment and select properties.

- Then click on the General tab and change the name.

- Then mark the box for Locked

- Click on the OK button to save the changes.

Now, try to add new comments and check if it shows the correct display name.

 

If you are referring to something else, please let us know where the display name is not appearing correctly.

 

Let us know how it goes.

 

Thanks,

Meenakshi 

 

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Community Beginner ,
Jun 03, 2024 Jun 03, 2024

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Your instructions do not make sense for the issue at hand, there seems to be a miscommunication.

 

I am specifically referring to my display name within the adobe community forum.

 

It looks the issue has resolved itself over the course of the (over) 5 weeks that I didnt receive a response for though... 

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