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Distribution License Request

New Here ,
Nov 20, 2025 Nov 20, 2025

I have requested a distribution license to be able to deploy the free Adobe Reader to users in my organization. I haven't received any communication yet about the license or where to get the installation package. Adobe chat support couldn't help and directed me to check here. Any assistance would be appreciated. 

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Community Expert ,
Nov 20, 2025 Nov 20, 2025

@mario_4556 this 'Adobe Community' is actually for users of Adobe products. So, getting an answer on a distribution license is literally going to be nowhere here! There is a form that you need to fill out, and like a business, they need to their due diligence to see if you are trusted source and it may take a few weeks to go through all the application forms. https://www.adobe.com/acrobat/pdf-reader/volume-distribution.html

In the meantime, you could just re-direct users from your website to adobe.com to download Reader too

creativeexplorer_1-1763708608185.png

 

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Adobe Employee ,
Nov 21, 2025 Nov 21, 2025

Hi mario_4556,

 

Thank you for reaching out.

 

Adding to the creative explorer suggestions. 

Please ensure that you use the email address associated with your organisation when requesting a volume distribution license application. 

Hope the information helps.

 

Thanks,

Meenakshi

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New Here ,
Nov 21, 2025 Nov 21, 2025

I've submitted the form twice using my company email and I haven't heard from anyone. That's why I'm seeking help with it. 

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Adobe Employee ,
Nov 24, 2025 Nov 24, 2025

Hi mario_4556,

 

Could you please share the email address used with us in a private message? You may send a private message using the envelope icon at the top right corner of this community page.

 

Thanks,

Meenakshi

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New Here ,
Nov 24, 2025 Nov 24, 2025

Private message sent. 

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Adobe Employee ,
Nov 24, 2025 Nov 24, 2025

Thank you for the information. Please ensure that you have checked your spam or trash folder in your email account. The email will be received in the same account in which you have shared the email address. 

We will check what can be done from our end. 

 

- Meenakshi

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New Here ,
Dec 03, 2025 Dec 03, 2025
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Thanks for your help with this. I still haven't received any communications.

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