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IRINA2359160805ke
Participant
March 15, 2022
Question

Do not go through monthly payment

  • March 15, 2022
  • 1 reply
  • 376 views

У меня возникла проблема с оплатой выставленного счета от 11.03.2022 для моей учётной записи. Платёж не прошёл. Я попробовала обновить свои платежные реквизиты в Admin Console по подписке: Acrobat Pro DC Годовой план с ежемесячной оплатой, но ничего не помогло, платёж всё равно не проходит. Подскажите как можно еще произвести оплату?

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1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
March 16, 2022

Hi Irina,

 

Thank you for reaching out.

 

As you have issues with the payment, I request you to contact the billing team.

They will help you with the payment-related issue. You may reach the team via the number provided for your region on the following page: https://helpx.adobe.com/contact/phone.html.

 

Thanks,

Meenakshi 

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