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mikem99862097
Participant
July 29, 2017
Question

Document Cloud in Adobe Reader on Mac (no subscription)

  • July 29, 2017
  • 1 reply
  • 296 views

Hello,

I can't open nor find the option to access my cloud documents in the Adobe reader on my Mac Sierra although I can upload to and use the cloud services on my phone and iPad and can remember using it on my previous (windows) computer.

Any suggestions would be much appreciated.

Kind regards,

Mike

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    July 30, 2017

    Hi Mike,

    As you have shared that it just Document Cloud storage that you can not see, so you may follow the instruction mentioned below and check the preferences setting of Adobe Reader DC.

    Acrobat Reader>Preferences>General>Basic Tools

    Make sure that 1- Show online storage when opening files and 2- Show online storage when saving files in "Checked"

    If not, then select these options and press OK

    Hope this will resolve the problem.

    Regards,

    Akanchha

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