downloading free acrobat reader keeps asking for sign in for trial paid version

Forum|Forum|6 years ago
March 19, 2019
1 reply
12594 views

I had the paid Reader and recently cancelled that version.

I am now trying to download and install the free reader on a Mac.

After dowloading the Acrobat Reader I get the window to sign in for a free trial for the Pro version.

Any ideas on how I can just download the free version?

Have tried several times to download the free version and run into the same issue every time.

Correct answer Test Screen Name

There isn’t a paid version of Reader (it’s called Acrobat) and there isn’t a free version of Acrobat. My guess is you stopped using Acrobat but it is still installed. Since these are two different apps, downloading one doesn’t get rid of the other. So, uninstall Acrobat.

T

Test Screen NameCorrect answer

Legend

There isn’t a paid version of Reader (it’s called Acrobat) and there isn’t a free version of Acrobat. My guess is you stopped using Acrobat but it is still installed. Since these are two different apps, downloading one doesn’t get rid of the other. So, uninstall Acrobat.

D

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Participant

What happened to the Acrobat (Reader) that was installed and working fine on my iMac before I tried the free trial of Acrobat Pro? Formerly, with the old Reader I had it would let me type into a form and save/print the results.

Did Adobe destroy my older version when the free trial happened?