Drag & drop no longer works

[ms833721]

I use Adobe Secure Sign to request signatures for employment contracts. When I send the contract, I also send several other pre-employment documents. I've been doing this daily for months without issue. Suddenly, I can no longer drag & drop files. I have to click 'Add file' and manually add every single file (I can't click this and upload multiple at a time either) Is there any way to fix this?

[Alok Kr]

Thanks @ms833721 for reaching out, can you please provide more information regarding:
1 . what product are you using? (Adobe Acrobat/Adobe Reader/Acrobat web/Adobe Sign web).
2. Which OS are you currently on?
3. Since when you started seeing the issue?

Thanks
Alok

[ms833721]

1. Adobe Acrobat

2. Windows 11

3. The day I posted this (16 January)