Drop-down Date field works for me, but not those I email it to

New Here ,
Jan 09, 2022 Jan 09, 2022

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Hi, I have a set of tickets with two drop-downs. One is a text selection, the other is the date. The people I'm sending the form to aren't able to see the date drop-down. They're using adobe acrobat pro. Any suggestions?

 

I don't have any character limits on the field, and no security measures saved.

 

Hope someone can help! thank you.

 

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Adobe Community Professional ,
Jan 09, 2022 Jan 09, 2022

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They must use the latest version of Acrobat (either DC or 2020) or Reader (DC) for it to appear. It didn't exist in older versions, and there's nothing you can do on your end to enable it for them.

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New Here ,
Jan 10, 2022 Jan 10, 2022

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Hi Try67 -- thank you!!

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