Duplex printing on Brother DCP-L8410CDW Flipping on Short Edge only

[Adabar61]

Hi, I have Adobe Reader 2020.013.20074. When I print duplex on my Brother DCP-L8410CDW the page will only flip on the short edge. I have the correct driver for the printer and printing duplex from Word etc works fine. When I print the same PDF document to my Brother MFC-L5750DW it works fine. Also, some documents do not correctly fit on the page with the DCP colour printer. There appears to be a communication problem between Acrobat Reader and the colour printer. Any help would be much appreciated.

[radzmar]

What settings do you use for printing?

[Adabar61]

Hi. These are the settings:

This always flips on the short edge.

The settings for the monochrome printer (which work fine) are:

With the monochrome printer I also have:

I don't get such a detailed set of options for the colour printer.

As I said in the original post, the same document in Word prints fine on both printers. I also have problems with some PDFs not fitting on the printed page with the colour printer so there is definitely a glitch.

Thanks

[Adabar61]

A follow up. In Microsoft Word, when I click on printer properties for the colur printer I get:

So it appears that Acrobat isn't letting me get to the proper settings pop up.

[Adabar61]

Hi Radzmar,

Have you had a chance to review my settings? Thanks.

[Glenn27426808uwx8]

I see the same problem with my Brother CDW-9340.  I'm using version 2022.003.20282.  It's limited to Windows 11.  Using the same version on a Windows 10 system, it prints on the long edge correctly.  Other applications my Windows 11 system print on the long edge correctly when specified.

[Glenn27426808uwx8]

I've just installed the latest driver package for my printer from the Brother site, and it works now.