emailing pdf attachment

[ryanm95559244]

A short while ago when we would email a pdf attachment when we clicked on the email icon it would immediately bring up the email to input the email address. Now, when we click on it we have to click on two extra steps.  Does anybody know of a way to eliminate these two steps and when we click on the email icon it will immediately bring up the email ti input the address and send the email?

[AnandSri]

Hello Ryanm,

With the latest release of Acrobat and Reader, we introduced a Unified sharing experience that allows you to easily invite people for collaborating on documents across desktop, mobile, and web. The new experience enables you to share documents using any of the following methods:

• Send personalized invitations using the Document Cloud Share option. You can send a document for review so that recipients can comment or view only.
• Send an anonymous or public link in an email.
• Send as an email attachment.

If you wish to use the previous sharing experience, please refer to the Adobe article and try the steps How to use the email icon to directly send file as attachment

let us know how it goes and share your observation.

Thanks,

Anand Sri.

[TheRealbigE]

None of our users liked having to go through the extra click steps just to attach to email.  Of course they complain to the IT folks.

I understand introducing new features but this should be a preference setting users can choose.

[AnandSri · Accepted solution]

Hello TheRealbigE,

I am sorry for the delayed response and inconvenience caused, please refer to the following Adobe article and try the suggestion How to use the email icon to directly send file as attachment

Feel free to update this discussion for any assistance.

Thanks,

Anand Sri.