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R
Rossinsky-11
Participant
June 17, 2024
Answered

Enable continuous scrolling by default

  • June 17, 2024
  • 3 replies
  • 4449 views

I am using Adobe Acrobat Reader Continuous Release 2024.002.20857 64 bit.

I have tried to change the following preferences:

- Page display > Page layout > Single page continuous

- Accessibility > Always use page style > Single page continuous

but still, everytime I open a new PDF the scrolling/continuous view is not there.

The only preference that works is the following:

- Documents > Restore last view settings when reopening documents

but this of course works only for PDFs that have been opened already and where I've enabled the scrolling manually.

Correct answer Meenakshi Negi

Hi Rossinsky-11,

 

Thank you for your patience.

 

The issue has been resolved in the latest optional update. Please update the application using the following steps:

Go to Menu > Help > Check for updates. 

For more information on the latest updates, refer to the following help document: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

3 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
July 1, 2024

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
Z
Zee62160
Participant
September 25, 2024

how about a link? the scrolling continuous still is not functioning?

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
July 1, 2024

Hi Rossinsky-11,

 

Thank you for your patience.

 

The issue has been resolved in the latest optional update. Please update the application using the following steps:

Go to Menu > Help > Check for updates. 

For more information on the latest updates, refer to the following help document: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

J
JIPNET
Inspiring
August 9, 2024

Same problem here. I am using the latest Acrobat DC Pro + new GUI. My documents open with properties set to single page; my preferences are set to continuous scrolling but are being overrident by the document properties. Is there a fix for this? tx

    B
    Adobe Employee
    bhawnaarora
    Adobe Employee
    June 19, 2024

    Hi @Rossinsky-11 

     

    Thanks for reaching out to us!

    Regarding the inconvenience you faced, we would require further information to reproduce this issue in house since this is working appropriately fine at our end.

    I believe after changing the Preferences you are clicking on 'OK' at the end of the Preference dialog in order to save your preferences.

    However, if it still doesn't work for you, kindly help with the below details to troubleshoot it further:

    1. Is it happening for all sort of files or this behaviour is there on some files only?

    2. Acrobat Reader is in unsigned state.

    3. Any other preference that you have set, which is causing the expected behaviour of page display to break.

     

    Meanwhile, we  are logging a tracking ticket for the same. Shall you have any information on the same, please update it here in the reply section.

     

    Regards,

    Bhawna.

     

     

     

     

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