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carolinemartel70
Participant
July 26, 2019
Pregunta

Enlever ID Adobe sur un ordinateur brisé

  • July 26, 2019
  • 1 respuesta
  • 618 visualizaciones

Bonjour,

J'ai changé d'ordinateur mon ancien étant complètement finit. J'ai réinstallé mon Adobe reader et j'essai de donner l'autorisation à l'ordinateur mais j'ai un message rouge qui ce lit comme ceci :

Comment je fais puisque l'ordinateur n'existe plus?

Merci

Este tema ha sido cerrado para respuestas.

1 respuesta

Amal.
Amal.
Legend
August 6, 2019

Hi Carolinemartel,

Apologies for the delay in response, I hope you would be able to fix it by now.

If the problem still persists, you may please refer to the help article in the link - Learn how to activate and deactivate Creative Cloud apps ​

Also, checking into your account we don't see any active subscription with the email ID you are signed into Forums, Could you please share the Adobe Id via private message, to know more about how to send the private message, you may please refer to the link - How Do I Send  Private Message | Adobe Community​

Let us know if you need more help.

Regards,

Amal

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