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July 26, 2018
Question

Error 0:104 - Invoice image isn't showed in IE - Adobe Reader XI & Acrobat Pro DC

  • July 26, 2018
  • 0 replies
  • 913 views

We are using WIN 7 and IE 11 (Version 11.0.9600.19080).

The user is working with a website, where invoices are shown in pdf format.

The error message 0:104 appears in the Internet Explorer, if Acrobat Pro DC is installed.

If Acrobat Pro DC is not installed and Acrobat Reader XI is installed,  this works.

The following error message appears

If the user is using Google Chrome it works and there is no error.

We need a solution, where the user has Acrobat Pro DC installed and can work with Internet Explorer.

Is there a difference betwen the Plugin in the Internet Explorer for Acrobat Reader XI and Acrobat Pro DC?

These steps here didn't solve the problem:

https://helpx.adobe.com/ca/acrobat/kb/error-acrobat-reader-running-cannot.html

https://www.solvusoft.com/de/errors/laufzeit-fehler/adobe-systems-inc/adobe-acrobat/0-104-acrobat-reader-error-0-104/

Thank you for your help.

Best regards

Eric B.

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