Error 109

[ankitg94912794]

Dear Colleagues,

I am getting error 109 while opening PDF.Can someone guide me please.Adobe version is 1.7

[ankitg94912794]

Also to add more info this error only comes when PDF is opened via IE.When i open using chrome it works

[moremover]

Hey, just from google for You, sounds very logic:

How to Solve the Adobe Acrobat Error 109 | TurboFuture

[Ayush__Jain]

Hi,

Could you please help us with the below information so that we can work on this further?

1) Are you facing this issue with every file or is it specific to only some files.?

2) Can you please share any Sample file with me at [Moderator: Personal information removed] How to share a file using Adobe Document Cloud via private message: How Do I Send Private Message

Thanks

Ayush

[alvinf53062577]

Hi Ayush,

I have one of our clients that is affected by this, it is not for all PDFs, just some of them.

I am able to open the file in Edge, but not in anything that uses Adobe PDF.

I have sent you an email with it attached if you could please see any reason this is causing an issue.

Thanks.

[AshuMittal]

Hi all,

Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

More information about this release is here: Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 20...

Please try it out and let us know your feedback.

Thanks for your patience and support!

-ashu

[alvinf53062577 · Accepted solution]

Hi all,

I have tested the latest patch and it looks to be working.