Error 110 - file saved from PPT with notes view

[Julie238960230hix]

Hello,

I have a file that was saved to PDF (not printed to, saved to) with Notes showing by a coworker who does not have Adobe Pro. The file saved fine and the notes were visible. However, we cannot then convert the file to Word, cannot save a copy of it, cannot manipulate the pages (within Pro) - basically, cannot do anything with the PDF without getting a 110 error.

We tried other PPT files and have no issues - just this one particular file.

Does anyone have any ideas how to "fix" the file? Is it something with PPT, Adobe, or the conversion?

Thank you in advance.

JS

[Amal.]

Hi there

Hope you are doing well and sorry to hear that.

As its an issue with a particular PDF file, there is;t much that we can do, please go to Edit (Win), Adobe Acrobat (Mac) > Preferences  > Enhanced Security > Uncheck 'Enable Protected mode at startup', turn off the protected mode and uncheck enhanced Security > Click OK and reboot the computer once.

Note: Please turn on the security after testing to avoid any security risk.

Regards

Amal