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khorjinjin
Participant
November 2, 2012
Question

Error code: 150120

  • November 2, 2012
  • 1 reply
  • 23037 views

I uninstalled photoshop CS6 using Perfect Uninstaller and suddenly my Reader gone as well.

No idea why would this happen so I guess the only way was to reinstall..

However installation was not successful:

'This product is already installed. Error code: 150120'

I can find 'Reader 11.0' (and Reader 10.0 I don't know why there are two) in my Program Files but not in Control Panel's Programs and Features. Total file size is only 10.7kb.

I am still able to read pdf file using Chrome though.

Tried restart but nothing changed.

I use Windows 7 32bit and was trying to install Adobe Reader 11.0..

I am in the middle of exam, I really need reader. Can anyone please help?

Thanks in advance.

    This topic has been closed for replies.

    1 reply

    pwillener
    pwillener
    Legend
    November 2, 2012

    Use the Acrobat Cleaner Tool to completely remove Adobe Reader, then try the Reader installation again.  Note that the cleaner tool will also remove Acrobat if it is installed.

    P.S. CS6 has its own cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html

    K
    khorjinjinAuthor
    Participant
    November 2, 2012

    Hi Pat,

    Thanks so much, you save my life!

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