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C
CarmenAlbaR
Participant
April 30, 2023
Answered

Error: Application initialization failed when installing Reader

  • April 30, 2023
  • 4 replies
  • 9097 views

Hola, 

Al intentar volver a instalar Acrobat Reader me aparece el mensaje "error de inicialización de la aplicación". Mi sistema operativo es Windows 11 64x. ¿Alguien me puede indicar a qué se puede deber y cómo resolverlo?

Muchas gracias!

Correct answer Meenakshi Negi

Hi CarmenAlbaR,

 

Glad to know it is working fine. Thank you for confirming.

Let us know if we can be of any help.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

4 replies

H
Hasmukhm
Participant
April 18, 2024

Hi there,

 

I think this is still being an issue

Meenakshi Negi
Meenakshi Negi
Legend
April 18, 2024

Hi Hasmukhm,

 

Thank you for reaching out.

 

Please try rebooting the machine and reinstalling the application from this page: https://adobe.ly/445szll. 

If you are still experiencing the same behavior, share the screen recording of the workflow. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

J
josé_2225
Participant
December 26, 2024

Hi Meenakshi,

I could install de adobe reader from this page: https://adobe.ly/445szll.
Thanks for your help

Regars
Jose

 

 

    Meenakshi Negi
    Meenakshi Negi
    Legend
    May 1, 2023

    Hi CarmenAlbaR and Edward29668320iew3,

     

    Thank you for your patience so far.

     

    The issue has been resolved now. Please try to download and install the Acrobat Reader application.

    Let us know how it goes.

     

    Thanks,

    Meenakshi

    C
    CarmenAlbaRAuthor
    Participant
    May 2, 2023

    Hola,

    Ya he podido instalar Acrobat Reader sin problemas.

    Muchas gracias,

    Carmen

    Meenakshi Negi
    Meenakshi NegiCorrect answer
    Legend
    May 2, 2023

    Hi CarmenAlbaR,

     

    Glad to know it is working fine. Thank you for confirming.

    Let us know if we can be of any help.

     

    Thanks,

    Meenakshi

     

    Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

    Meenakshi Negi
    Meenakshi Negi
    Legend
    May 1, 2023

    Hi CarmenAlbaR and Edward29668320iew3,

     

    Thank you for reaching out and reporting this.

     

    The links where you can download the Acrobat and Reader installers are currently experiencing issues. As a result, when you try to access those URLs, you may encounter 401 errors, and the installers are unavailable for download. This situation affects all the workflows that rely on obtaining the Acrobat and Reader installers. Rest assured that we are actively working on resolving this problem. We apologize for any frustration this may have caused.

    We appreciate your patience.

     

    Thanks,

    Meenakshi

    E
    Edward29668320iew3
    Participant
    May 1, 2023

    Gracias por la información MeenakshiNegi. Será muy útil que cuando sea superado el problema nos lo haga conocer por este medio para intentar la instalación nuevamente.

    E
    Edward29668320iew3
    Participant
    May 1, 2023

    Me pasa exactamente lo mismo. Tenía instalada una versión anterior de Adobe (funcional) y al comprobar actualizaciones no pudo actualizar. Desinstale adobe reader y descargué la versión más reciente, pero cuando se abre el instalador y va a descargar el software sale el mensaje "error de inicializacion de la aplicacion". Tengo windows 11 de 64 bits. Y como desinstalé la versión anterior me he quedado sin poder utilizar Adobe Reader.

    Agradeceré alguien nos ayude a solucionar el problema.

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