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Harsh Vardhan Pareek
Community Manager
Community Manager
February 24, 2022

Hi @melissa23309505mcet 

1. Is it happening with only one file or with other files too?

2. What's the application version?

3. What's the OS version?

Make sure that the app is up to date.

 

Thanks,

Harsh

Participant
February 25, 2022

1. with other files too

2. 2021.011.20039

3. is windows 11

 

is already update

Harsh Vardhan Pareek
Community Manager
Community Manager
February 25, 2022

Thanks for providing all the details. Here is a discussion link provided below and only follow the correct answer option.

https://community.adobe.com/t5/acrobat-reader-discussions/screen-turns-to-black-and-white-dots-using-adobe-acrobat-reader-dc-19-21-20049/td-p/10750278

 

Thanks,

Harsh